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confirmations

We send out a text reminder for your appointment 48 hours prior to your appointment date. It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and help me service my guests better by providing enough notice to avoid any fees.

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late arrivals

All appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit my ability to offer the fullest possible experience. A late arrival may require a reduced appointment time, at scheduled price, with respect to the clients that are scheduled after you. We ask that you please call ahead of time.

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cancellations

We take the time to prepare for your scheduled appointment before your arrival. Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time. We require 48 hours notice to notify me of any changes or cancellations. We understand that life's circumstances sometimes prevent you from keeping your appointments, but if 48-hour notification is not given, you will be required to pay 50% of the services reserved in order to continue booking at The Beauty Society By Gina. Your card will automatically be charged.​

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"no shows"

First Time No Show – you will be required to pay 100% of the services reserved in order to continue booking at The Beauty Society By Gina. Second Time No Show + Future – you will be charged 100% of the services reserved and will not be permitted to book again. Your card will automatically be charged. 

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appointment etiquette

To ensure every guest receives the highest level of care and attention, all appointments at The Beauty Society by Gina are reserved exclusively for the individual receiving the service. We kindly ask that you do not bring additional guests, including children, friends, or family members, to your appointment. This policy helps maintain a calm, focused environment for both you and others in the salon. Thank you for your understanding and support in helping us create a peaceful, personalized salon experience for everyone.

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gift cards

All gift cards purchased in store expire one year from purchase date.

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forms of payments

We accept cash, American Express, Visa, Mastercard or Discover credit/debit cards for payment. We DO NOT accept checks for payment.